What do you want to exchange?

Service-Phone.: +49 (0)211-86 28 61 35

Within germany: By direct-pick-up-service we can pick up your parcel at your home within two workdays.

Please understand that we cannot pick up returns from abroad. Please send them back to us.

For Example: “I want to send back the item with number: #XXXX and get my money back. I want to exchange item with number: #XXXX.”

Please add 6 and 8.


If you return your product within 14 days of the date you receive the product, we’ll offer a refund based upon the original price. Please note that not prepaid parcels will be refused.